All requests for refunds must be made in writing and sent to us at virtuos1@proton.me
A FULL refund excluding the $200 CAD application fee will be granted in the event that a visa application, filed prior to the appropriate deadlines mentioned in this agreement, is refused by the Canadian or Quebec Government (a copy of the refusal letter must be included).
A FULL refund excluding the $200 CAD application fee and a $1000 administrative fee will be granted if the student withdraws prior to the start of the program.
A PARTIAL refund excluding the $200 CAD application fee, the $1000 CAD administrative fee and the amount representing the value of services performed until the date of withdrawal as well as the fees and expenses incurred to provide these services, will be granted if a student withdraws or is expelled after the start of the program.
In the event that a student becomes eligible to an exemption of tuition fees (i.e. change of immigration status throughout the course of the school year), a PARTIAL refund excluding the $200 CAD application fee, the $1000 CAD administrative fee and the amount representing the value of services performed until the date of eligibility as well as the fees and expenses incurred to provide these services may be granted. A copy of all relevant documentation will be required in order to assess eligibility.
The student will be responsible for all additional expenses including their travel arrangements to go back home.
The school board does not assume responsibility for the impact of foreign currency exchange, bank fees or related matters outside our control. All eligible refundable fees will be issued to the same payment method with which fees were paid. Please consider this when using a credit card for payment, this includes if someone is paying on your behalf. Kindly allow 4-6 weeks for processing. We will notify you if additional information is required.
I have carefully read the payment policy and refund and cancelation policy, and understood the meaning and implications of the above agreement. I agree to abide by these terms,